Exchange & Return Policy

 

Exchange & Return Policy

We accept returns for unworn or eligible products within 30 days of delivery.

For any order issues, email us at: Rumblepipes@gmail.com

Exchange Policy:

• You can request an exchange within 6 hours of placing your order.
• After you received your product if you still want to exchange please chat with us whether need to pay the extra money or refund part of your money.

Cancellation Policy:

• You can cancel your order within 6 hours for free.
• Once the order has been shipped, it cannot be canceled.

Return Policy:

• Returns are accepted within 30 days of receiving your order (with approval).
• Items must be in their original condition: unworn, unaltered, undamaged, with tags attached, and in the original packaging.
• To return items, contact customer service for approval first. After approval, you can return the items and send the tracking number.
• Return shipping fees are paid by the buyer.
• If you choose not to return the item, you can contact customer service directly for a refund.
• Items that can’t be returned: Care and styling products, accessories, liquids, special orders, and free gifts must be returned with the original order.

Eligible Products:

• Must be unused, with tags attached, and in original packaging.
• Odor-free (any odor makes it ineligible for return).
• Custom orders (custom sizes, colors, etc.) and celebrity styles cannot be returned or exchanged.

Refund Processing:

• Refunds for cancellations or returns are processed immediately through PayPal.
• It may take 7-10 business days for the refund to appear on your credit card statement.