Shipping Policy

Shipping Information

  • Shipping Carriers: We use UPS, FedEx, DHL, and TNT to ship your orders.
  • Multiple Items: If you order multiple items, they may be shipped on different dates and arrive on separate days.
  • Processing Time for Custom Products: Custom items may take 2-4 weeks to process. Check the product page for specific times.
  • Shipping Time: Shipping days don’t include weekends or holidays.
  • US Territories: Orders to US territories (Hawaii, Alaska, Puerto Rico, Guam, etc.) are shipped via USPS.
  • Customs & Fees: We are not responsible for any customs duties, taxes, or additional fees for international deliveries.
  • Delivery Delays: We are not responsible for delays caused by incomplete addresses, failed deliveries, or issues beyond our control (e.g., natural disasters, carrier delays).

Tracking Your Order:

  1. You'll receive an email with tracking details after your order ships.
  2. Click the tracking link in the email for updates.
  3. Tracking info may take up to 24 hours to appear.

Customs & Import Taxes:

  • Customs Clearance: It is the buyer's responsibility to clear customs and pay any applicable duties or taxes.
  • Import Taxes: In most countries, you'll need to pay taxes or duties on imported goods. These vary by country.
  • Customs Rules: We cannot provide advice on customs, duties, or taxes in your country. Please check your country’s rules before ordering.
  • Payment of Duties: If duties or taxes apply, you will pay them directly to the courier when your package arrives.

Common Questions:

  • Customs Detention: If your items are held by customs, it's your responsibility to handle clearance.
  • Customs Fees: If customs duties are charged, you are responsible for paying them.

If you have any questions about customs or taxes, please contact customer service at RumblePipes@gmail.com