Shipping Policy
Shipping Information
- Shipping Carriers: We use UPS, FedEx, DHL, and TNT to ship your orders.
- Multiple Items: If you order multiple items, they may be shipped on different dates and arrive on separate days.
- Processing Time for Custom Products: Custom items may take 2-4 weeks to process. Check the product page for specific times.
- Shipping Time: Shipping days don’t include weekends or holidays.
- US Territories: Orders to US territories (Hawaii, Alaska, Puerto Rico, Guam, etc.) are shipped via USPS.
- Customs & Fees: We are not responsible for any customs duties, taxes, or additional fees for international deliveries.
- Delivery Delays: We are not responsible for delays caused by incomplete addresses, failed deliveries, or issues beyond our control (e.g., natural disasters, carrier delays).
Tracking Your Order:
- You'll receive an email with tracking details after your order ships.
- Click the tracking link in the email for updates.
- Tracking info may take up to 24 hours to appear.
Customs & Import Taxes:
- Customs Clearance: It is the buyer's responsibility to clear customs and pay any applicable duties or taxes.
- Import Taxes: In most countries, you'll need to pay taxes or duties on imported goods. These vary by country.
- Customs Rules: We cannot provide advice on customs, duties, or taxes in your country. Please check your country’s rules before ordering.
- Payment of Duties: If duties or taxes apply, you will pay them directly to the courier when your package arrives.
Common Questions:
- Customs Detention: If your items are held by customs, it's your responsibility to handle clearance.
- Customs Fees: If customs duties are charged, you are responsible for paying them.
If you have any questions about customs or taxes, please contact customer service at RumblePipes@gmail.com